Research tells us 60% of patients are likely to abandon you if they experience just a single bad experience – even if you are better than your competition! Startling, isn’t it? Today’s patient expects a flawless and seamless experience from the first call to checkout. Allow obstacles in the patient journey and you stand to lose them to your competition.
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https://www.allstardentalacademy.com/dental-training/the-frictionless-dental-practice/